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Along with productivity and efficiency, encourage improving competence

 It may appear that improving efficiency automatically improves competence. But that may not be the case.  Either for an individual, team, or a system.  While the other way is true; that is,. improving competence improves efficiency.  Let us say there is a task that a team member takes one day to complete. Let us say you can buy a tool that can do it in one hour.  The net result is increased efficiency of both that team and that member in terms of overall productivity.  However, did that increase that team member's competence? That depends on what that team member does with the gained time.  

I encourage leadership to focus on competence and treat it as capital reinvestment.  With new technologies emerging every day to solve various problems, it is important to invest in training and continuous learning.  

More importantly, it is important to have competence in your metrics for success. Otherwise, it is easy to miss that contributing factor.

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